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Privacy policy



Welcome to www.travelass.it
This Privacy Policy refers to the processing of data (hereinafter collectively "Personal Data") provided to us and / or collected during the visit to the Site by the user who is browsing while not registered.
To find out how to process data in case of registration on the Site or online purchase, please read the information available here.
For more information and clarifications on our Privacy Policy, you can send requests to the e-mail address

1. Who collects your Personal Data

The person who collects and processes Personal Data as Data Controller (hereinafter collectively the "Controller") is travelass Srls, with registered office in Via Venini Giulio e Corrado, 37 - 20127, Milan (MI), Italy.

2. Why we process Personal Data

The computer systems and software procedures used to operate the Site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This is information that is not collected to be associated with identified interested parties, but which, by its very nature, could, through processing and association with data held by the Data Controller or by third parties, allow users to be identified.
The Personal Data includes: the IP addresses or domain names of the computers used by users who connect to the Site, the URI (Uniform Resource Identifier) ​​addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.), other parameters relating to the operating system and the user's IT environment, information relating to the behavior of the user on the Site, to the pages that have been visited or searched, in order to select and make specific announcements to the user of the Site and the data relating to the browsing behavior held on the Site using, for example, cookies, in relation to to which you will find complete information on the following page.
In the processing of Personal Data that may, directly or indirectly, identify your person, we try to respect a principle of strict necessity. For this reason, we have configured the Site in such a way that the use of Personal Data is reduced to a minimum and in such a way as to limit the processing of Personal Data that allow the data subject to be identified only in case of need or at the request of the authorities and of the police forces (such as, for example, for data relating to traffic and your stay on the Site or to your IP address) or to ascertain responsibility in the event of hypothetical computer crimes against the Site.
Some Personal Data are strictly necessary for the operation of the Site, others are used for the sole purpose of obtaining anonymous statistical information on the use of the Site and to check its correct functioning, and are deleted immediately after processing. From time to time we will inform you of the mandatory or optional nature of the communication of Personal Data and of the possible consequences in case of non-conferment.

3. How we will process Personal Data

Your Personal Data will be processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected and in compliance with the principle of necessity and proportionality, avoiding the processing of Personal Data if the operations can be carried out through the use of data. anonymously or by other means.
We have adopted specific security measures to prevent the loss of Personal Data, illicit or incorrect use and unauthorized access but please do not forget that it is essential for the security of your data that your device is equipped with tools such as constantly updated antivirus and that the provider that provides you with the internet connection guarantees the secure transmission of data through firewalls, spam filters and similar safeguards.
The personal data relating to a third party to whom you may wish to give an "e-Gift Card" as a gift, provided during the related purchase process, will be processed exclusively to allow the "e-Gift Card" to be sent via email to the third party and the fulfillment of the consequent contractual services and obligations.

4. Who will process the Personal Data

Your Personal Data may be processed exclusively by persons appointed and specifically authorized and controlled by the Data Controller, such as employees and collaborators of the Data Controller as persons in charge of the processing, and by the Data Controller's trusted companies who carry out tasks of a technical nature on their behalf. and organizational. These companies are direct collaborators of the Data Controller and perform the function of data processors.

5. Your rights

At any time you can obtain cancellation, transformation into anonymous form, copying, updating, rectification or integration, blocking of data processed in violation of the law in accordance with the provisions of art. 7 of Legislative Decree 196/2003 reported in full at the end of this Privacy Policy.
You will have the right to object in any case to any processing of your Personal Data that is carried out for commercial and marketing information purposes and to oppose the processing of your data for other purposes for legitimate reasons.
To exercise your rights, you can send a communication to the Controller's address, or an e-mail to
Art. 7 of Legislative Decree 196/2003.
Rights attributed to the interested party.
1. The interested party has the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet recorded, and their communication in an intelligible form (if requested by the same).
2. The interested party has the right to obtain the indication (if requested by the same):
a. the origin of personal data;
b. the purposes and methods of the processing;
c. the logic applied in case of processing carried out with the aid of electronic tools;
d. the identity of the owner, manager and the representative appointed under Article 5, paragraph 2;
And. of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the State, managers or agents.
3. The interested party has the right to obtain (if requested by the same):
a. updating, rectification or, when interested, integration of data;
b. the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those that do not need to be kept for the purposes for which the data were collected or subsequently processed;
c. the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment proves impossible o involves the use of means that are manifestly disproportionate to the protected right.
4. The interested party has the right to object, in whole or in part:
a. for legitimate reasons, to the processing of personal data concerning him, even if pertinent to the purpose of the collection;
b. to the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.


Information on the processing of personal data

 
travelass Srls wishes to inform you in a complete and transparent way about the treatments that may be carried out on your personal data (hereinafter collectively "Personal Data") provided to us and / or collected on the website www.travelass.it

 1. Who collects your Personal Data

The subjects who collect and process Personal Data as data controllers (hereinafter collectively "Data Controllers" or "Controllers") are:
- travelass Srls, with registered office in Via Venini Giulio e Corrado, 37 - 20127, Milan (MI), Italy, tax code, VAT number 10339110966, REA MI - 2524400, Milan Company Register.
The Data Controllers can appoint, pursuant to art. 29 of Legislative Decree. 196/2003 and subsequent amendments, one or more data processors who process Personal Data on their behalf (hereinafter collectively "Data Processors" or "Managers").
To date, travelass Srls has appointed the company Deutsche Post AG (DHL International GmbH) and BRT S.p.A as the Data Processor necessary to carry out the logistics activities aimed at shipping and possibly returning the purchased products.
A complete and updated list of the Data Processors appointed by the Data Controllers can be obtained by contacting them at the addresses listed above or by email at info@travelass.it

2. Why we process Personal Data

Personal Data will be processed by travelass Srls for the following purpose:
a. administrative-accounting purposes:
(i) execution of the sales contract, accounting and fulfillment of legal obligations, after-sales services;
(ii) with your consent, to allow the user to register on the Site;
(iii) with your consent, to process the user's requests for information and assistance received through the Site.
(iv) upon registration, for sending the newsletter.
Personal Data will be processed by travelass Srls for the following purposes:
b. only with your consent, for marketing purposes: or for sending advertising or direct sales material, carrying out market research or commercial communication, even personalized, with automated contact methods (e-mail, other remote communication systems through communication networks such as, by way of example only: sms, mms, Whatsapp) and traditional (paper mail) as well as the offer of personalized sales services of the travelass Srls group
c. only with your consent, for profiling purposes, or for analysis on your consumption choices consisting of automated processing of Personal Data including data relating to the details of purchases made at the online store. This treatment is aimed at knowing analytically or predicting your purchase preferences also in order to create customer profiles
For the purposes referred to in point a. travelass Srls may collect and process the following Personal Data:
name, surname, email, date of birth, gender, address, telephone number, email, marital status, number of family members, profession, educational qualification, interests and hobbies

3. What happens if you do not provide us with Personal Data

Some Personal Data that we will highlight from time to time during the registration or purchase process are necessary for the completion of the purchase contract, for the pursuit of administrative-accounting purposes and / or to fulfill your requests for information or assistance and / or to complete the registration procedure on the Site (letter a. of Paragraph 2).
The processing of Personal Data for profiling and marketing purposes (letters b. And c. Of Paragraph 2) is optional and therefore their inclusion in our Customer Relationship Management (CRM) systems that allow the processing of Personal Data for purposes marketing and profiling will take place only with your consent.
You may at any time revoke your consent for profiling and / or marketing purposes (letters b. And c. Of Paragraph 2) by contacting travelass Srls. at the addresses mentioned above. Failure to provide Personal Data and / or failure to provide consent will preclude the pursuit of profiling and marketing purposes but will have no consequence on your ability to complete any purchase of your interest

4. How we will process Personal Data

The Personal Data provided and / or collected by the Owners are processed and stored with the aid of automated tools and, in some cases, may be processed and stored on paper. In particular, the Personal Data processed for profiling and marketing purposes will be entered and stored in the CRM systems that allow the processing of Personal Data for marketing and profiling purposes by travelass Srls. You acknowledge that Personal Data may be transferred abroad, even to countries outside the European Union, and that the public authorities of such countries may have the right to access Personal Data.
The Personal Data collected for administrative-accounting purposes (letter a. Of Paragraph 2) will be kept for the time necessary to execute the contract and / or to process your request for information and assistance received through the Site and in compliance with the time limits. prescriptions required by locally applicable laws and regulations.
The Personal Data collected for marketing and profiling purposes (Paragraph 2 letters b. And / or c.) Will be kept until the customer requests the cancellation of his registration or revokes the consent to the processing of his Personal Data.
The Personal Data relating to the detail of purchases processed for profiling and / or marketing purposes will be kept for the terms provided for by the Provision of the Guarantor for the protection of personal data (hereinafter: "Authority") of 24 February 2005 or, in case of acceptance, for the number of years provided for by the provision of acceptance of any request for preliminary verification that should be presented by travelass Srls. and in the case adopted by the Authority.
The personal data relating to a third party to whom an "e-Gift Card" may be given as a gift, provided during the relative purchase process, will be processed exclusively to allow the "e-Gift Card" to be sent to the third party and '' fulfillment of the consequent services and obligations by travelass Srls.
Once the retention period indicated above has expired, the Personal Data will be automatically deleted or permanently made anonymous.

5. Who will process the Personal Data

Personal Data will be processed by:
employees and collaborators of the Data Controllers designated as persons in charge of the processing;
employees and collaborators of the Data Processors designated by the Data Controllers including (i) the companies that manage the physical stores and the online store and who will be able to view, modify and update the Personal Data entered in the CRM systems through which travelass Srls carries out the processing activities for marketing and profiling purposes (ii) the companies that manage the retention of the Owners' Personal Data on the basis of agreements or local regulations;
third parties established in the European Union and also outside the European Union, Data Processors, used by the Data Controllers in particular for the acquisition and data entry services of Personal Data, shipping, mailing of promotional material, post assistance sales and customer service, market research, management and maintenance of the CRM systems through which travelass Srls carries out processing activities for marketing and profiling purposes and of other company information systems.
The complete list of Data Processors designated by the Data Controllers can be known by you by writing to the following email address info@travelass.it.
Personal Data may also be disclosed to third parties, independent data controllers, in particular to freelancers or companies that provide legal or tax consultancy and assistance and to companies that manage payments made with debit or credit cards. Personal data will not be disclosed in any way. Personal Data may be transferred to countries outside the European Union, to countries that do not offer an adequate level of data guarantee, only in accordance with the guarantees established by applicable laws.

6. Your rights

Pursuant to Article 7 of Legislative Decree 196/2003 and Chapter III of Regulation (EU) 2016/679, you can at any time request information on your personal data being processed by the Data Controllers (right of access), as well as request their integration, correction o cancellation and opposition. In addition to the aforementioned rights, starting from 25 May 2018 (when Regulation (EU) 2016/679 will be applicable), you will also be able to exercise the following rights: limitation of processing, data portability and complaint proposal to the Supervisory Authority.
In particular, you can object, in whole or in part, to the processing of personal data concerning you for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication carried out with both automated contact methods. (e-mail, other remote communication systems via communication networks such as, merely by way of example: sms, mms, Whatsapp) and traditional (paper mail).
If you prefer that the processing of your personal data is carried out only through traditional contact methods, you may object to the processing of your personal data through automated contact methods.
Art. 7 of Legislative Decree 196/2003. Rights attributed to the interested party.
1. The interested party has the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet recorded, and their communication in an intelligible form.
2. The interested party has the right to obtain the indication:
a. the origin of personal data;
b. the purposes and methods of the processing;
c. the logic applied in case of processing carried out with the aid of electronic tools;
d. the identity of the owner, manager and the representative appointed under Article 5, paragraph 2;
And. of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the State, managers or agents.
3. The interested party has the right to obtain:
a. updating, rectification or, when interested, integration of data;
b. the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those that do not need to be kept for the purposes for which the data were collected or subsequently processed;
c. the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment proves impossible o involves the use of means that are manifestly disproportionate to the protected right.
4. The interested party has the right to object, in whole or in part:
a. for legitimate reasons, to the processing of personal data concerning him, even if pertinent to the purpose of the collection;
b. to the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.
At the end of the exercise of your rights, you can send a request to the Data Controllers by writing to the following email address info@travelass.it


Cookie Policy


The site www.travelass.it (from now on the "Site") uses cookies in order to improve your browsing experience.
Cookies are text strings created by a server and stored on the hard disk of the computer or on any device used by the user to access the Internet (smartphone, tablet, etc.) and then be retransmitted on subsequent Internet access by the user. same.
Cookies allow us to collect information on the navigation performed by the user on the Site, for example to remember your language preferences or the currency used for a purchase, and propose them to the next visit to facilitate the use of the Site.
Cookies can be stored permanently on your computer and have a variable duration (so-called persistent cookies), but they can also disappear when the browser is closed or have a limited duration (so-called session cookies).
Cookies can be installed from the site you are visiting (so-called first-party cookies) or they can be installed from other websites (so-called third-party cookies).
The Site uses first-party cookies, third-party cookies and other similar technologies, as better described below.

Navigation and functionality cookies

The Site uses first-party, session and persistent cookies to allow you a safe and efficient navigation and use of the site as well as to improve the services provided by the Site.
These are cookies that allow the recognition of the selected language and the country from which you connect to the Site. These technical cookies, recognizing you when you access the Site again, prevent you from having to enter your data each time. Finally, functionality cookies improve the browsing experience.

Analytical cookies

The Site uses Google Analytics cookies to collect information on the use of the Site by users.
Google Analytics settings provide for data sharing with Google in order to use the following services:
i) Benchmarking, or participation in the collection of anonymous data that help to better understand the trend of the data,
ii) Technical assistance, to allow Google to provide assistance
iii) Account experts, in order to allow Google marketing experts to provide suggestions for improving the configuration and analysis.
For more details and information you can visit the supplier page here https://support.google.com/analytics/answer/1011397.
Google Analytics cookies use the IP address of users who connect to the Site to provide general geographic data in the reports. The user's IP address is collected anonymously.
You can disable Google Analytics cookies by downloading a specific browser plug-in available here: https://tools.google.com/dlpage/gaoptout
Additional third party cookies
It is possible that while a user is browsing our Site, some cookies may be stored on his device that are not directly controlled and managed by travelass Srls. This happens, for example, when the user visits a page that includes the contents of a third party website.
In this regard, it should be noted that travelass Srls does not play any role in the processing of data deriving from this type of cookie, as these are simple technical intermediaries.
Third-party cookies are used to display personalized advertisements on the Site and on other websites and is based on the browsing activities of each user. This type of cookie could also be used by third parties to show their products and services on the Site.
The Site also uses some types of analytical cookies through which the following information is collected, by way of example only:
(a) number of visitors, page views and navigation within the Site;
(b) effectiveness of acquisition campaigns based on the source of web traffic;
(c) details on products displayed and possibly downloaded on the Site.
These cookies, as well as the purposes for which they are used outside the Site, fall under the direct and exclusive responsibility of the third party who installs them on the user's terminal and are used to show the user online advertisements. with their own interests (this is the case with third-party cookies for marketing / retargeting).
Where the user wishes not to receive third-party cookies on his terminal, he can at any time, through the links shown in the following table, access the information and consent forms of said third parties and exclude their receipt.
When accessing any page of the Site, there is a banner that contains a brief information. By closing the banner or continuing to browse, by accessing another area of ​​the site or selecting an element of the same (for example, an image or a link), you consent to the use of cookies. The consent to the use of cookies is registered with a "technical cookie".

Your right to object or refuse cookies

You can object to the registration of cookies on your hard disk by configuring your navigation browser to disable cookies.
Below are the methods offered by the main browsers:
Internet Explorer:
http://windows.microsoft.com/it-it/windows7/block-enable-or-allow-cookies
Mozilla Firefox:
https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie
Google Chrome:
https://support.google.com/accounts/answer/61416?hl=it
Safari:
https://support.apple.com/it-it/HT201265
Opera:
http://help.opera.com/Windows/10.00/it/cookies.html
After this operation, however, some functions of the web pages may not be performed correctly.
The data collected using cookies are processed by travelass Srls, with registered office in Via Venini Giulio e Corrado 37, 20127 Milan, Italy. Tax code / VAT number 10339110966, REA MI - 2524400, Milan Company Register.
The data collected using Google cookies may be transferred outside the European Union and specifically to the United States of America. The data collected using the additional cookies on the Site will not be disclosed.

Your rights ..

At any time you can obtain cancellation, transformation into anonymous form, copying, updating, rectification or integration, blocking of data processed in violation of the law in accordance with the provisions of art. 7 of Legislative Decree 196/2003 reported in full at the end of this policy.
You will have the right to object in any case to any processing of your Personal Data that is carried out for commercial and marketing information purposes and to oppose the processing of your data for other purposes for legitimate reasons. To exercise your rights, you can send a communication to the address of the Owners, or an e-mail to info@travelass.it
Art. 7 of Legislative Decree 196/2003. Rights attributed to the interested party.
1. The interested party has the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet recorded, and their communication in an intelligible form. (If requested by the interested party)
2. The interested party has the right to obtain the indication (if requested by the same):
a. the origin of personal data;
b. the purposes and methods of the processing;
c. the logic applied in case of processing carried out with the aid of electronic tools;
d. the identity of the owner, manager and the representative appointed under Article 5, paragraph 2;
And. of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the State, managers or agents.
3. The interested party has the right to obtain (if requested by the same):
a. updating, rectification or, when interested, integration of data;
b. the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those that do not need to be kept for the purposes for which the data were collected or subsequently processed;
c. the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment proves impossible o involves the use of means that are manifestly disproportionate to the protected right.
4. The interested party has the right to object, in whole or in part:
a. for legitimate reasons, to the processing of personal data concerning him, even if pertinent to the purpose of the collection;
b. to the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.

 At the end of the exercise of your rights, you can send a request to the Data Controllers by writing to the following email address info@travelass.it